direct deposit

The ion Visa Prepaid Card Early Deposit feature may enable you to receive your pay or benefits up to 2 days sooner!* This service is free and no separate enrollment is required.

Complete a direct deposit form and give it to your employer or benefits provider and sign any required paperwork.

You may also give your employer the following information:
Bank: The Bancorp Bank, Wilmington, DE
Routing Number: 031101169
Account Number: You will find this number in the white box of the back of your card. It is a 13-digit number called “Customer Number” and it begins with 976.

Automatic deposit of government benefits

You can also call one of the numbers below to have your recurring government or other benefits payments automatically loaded onto your card. Examples of these types of payments include: Social Security, SSI, Veterans, unemployment and child support.

Please note: the government benefit payment MUST be in the same name as the cardholder. Companion cardholders cannot use direct deposit to receive government benefits.

When you call to add your federal benefits, be ready with your 12-digit federal benefit check number and the amount of your most recent federal benefit check. The most common numbers to call are:

Social Security Administration
800-772-1213 for retirement or SSI benefits
Department of Veterans Affairs
877-838-2778 for pension benefits.
Child Support or Unemployment
Contact the state or local agency that issues your benefits checks.

Direct deposit for companion cardholders

A companion cardholder can sign up for direct deposit of their paycheck by using the direct deposit form and the Routing Number provided by the primary cardholder. Companion cardholders cannot use direct deposit to receive government benefits. That is available to the primary cardholder only.

* Applies to payroll and government benefits direct deposit. Faster access to funds is based on comparison of traditional banking policies versus electronic direct deposit. Direct deposit and early deposit capability is subject to payer’s support of the feature and timing of the payer’s funding. If your direct deposit qualifies, it happens automatically.

Sign Up Today

Fill out the form, download or use the form that comes with your card. Once complete, give to your employer or benefits provider.


  • It is very important that you only use the Customer Number, which starts with 976.
  • If you use the 16-digit number on the front of the card, your direct deposit WILL NOT load on your card.
  • Companion cardholders should use the Customer Number that is located on the back of the primary cardholder’s card.

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